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Store Associate

Job Title: Reservation/Store Associate

Location: Bridgewater Marina, 16410 Booker T Washington Hwy, Moneta, VA 24121

Position Type: Seasonal (Summer)

About Us:

Bridgewater Marina is a renowned marina located on Smith Mountain Lake. We offer a wide range of boating services, including boat rentals, docking facilities, and a well-stocked store that provides essential items for our customers. We are currently seeking enthusiastic and customer-focused Reservation/Store Associates to join our team for the summer season, where you will be responsible for handling reservations, assisting customers in our store, and ensuring a smooth shopping experience.

Job Description:

As a Summer Reservation/Store Associate at Bridgewater Marina, you will be an integral part of our team, providing excellent customer service through in-person and phone reservations, store assistance, and efficient cash register operation.

Key Responsibilities:

1. Reservations:

   - Answer phone calls and provide information to customers inquiring about boat rentals and other services.

   - Assist customers in making reservations, ensuring all details are accurately recorded.

   - Confirm reservations with customers and provide necessary information.

2. Store Assistance:

   - Stock and maintain inventory in our marina store, including items such as boating accessories, snacks, and essentials.

   - Assist customers with product selection and provide information about available items.

   - Keep the store clean, organized, and well-presented.

3. Cash Register Operation:

   - Ring up customer purchases accurately, and handle cash and card transactions securely.

   - Maintain cash register records, including sales receipts and transactions.

   - Provide change and receipts to customers as needed.

4. Customer Service:

   - Address customer inquiries, concerns, and requests in a friendly and professional manner.

   - Assist customers in a prompt and efficient manner, ensuring a positive shopping experience.

Qualifications:

- Strong interpersonal and customer service skills.

- Basic knowledge of cash register operation.

- Ability to work in a fast-paced, customer-facing environment.

- Effective communication skills.

- Attention to detail and accuracy in handling reservations and transactions.

- Dependable and punctual.

- Must be at least 16 years old.

 

Work Schedule:

- This is a seasonal position for the summer months, with hours that may include weekends and holidays. Part-time and full-time positions may be available.

How to Apply:

If you are enthusiastic about providing excellent customer service, handling reservations, and assisting customers in a store environment, we encourage you to apply for the Reservation/Store Associate position at Bridgewater Marina. Please click on the link below.

Apply Now

Bridgewater Marina Inc. is an equal-opportunity employer and welcomes applicants from all backgrounds to join our team. We look forward to having you be a part of our marina community and provide exceptional service to our customers this summer, both through reservations and store assistance.

Dock Attendant

Job Title: Dock Attendant

Location: Bridgewater Marina, 16410 Booker T Washington Hwy, Moneta, VA 24121

Position Type: Seasonal (Summer)

About Us:

Bridgewater Marina is a renowned marina located on beautiful Smith Mountain Lake. We offer a wide range of boating services, including boat rentals, docking facilities, and exceptional customer service to water enthusiasts. We are currently seeking enthusiastic and reliable Dock Attendants to join our team and help us provide a memorable experience for our customers.

Job Description:

As a Dock Attendant at Bridgewater Marina, you will play a crucial role in ensuring the smooth operation of our marina during the busy summer season. You will be responsible for assisting customers with boat rentals, assisting with fueling operations, ensuring the safety of vessels and guests, and providing exceptional service to all marina visitors.

Key Responsibilities:

1. Customer Service:

   - Greet and assist customers with boat rentals and return procedures.

   - Provide information about boat options, safety guidelines, and local attractions.

   - Address customer inquiries and concerns in a friendly and professional manner.

2. Boat Safety:

   - Inspect and prepare rental boats for customers, ensuring they are in proper working condition and adequately equipped.

   - Instruct customers on safety procedures and ensure they are familiar with life-saving equipment.

   - Monitor dock activity to maintain safety and compliance with marina rules.

3. Maintenance and Repairs:

   - Perform basic maintenance and cleaning tasks to the docks.

   - Perform basic maintenance and clean rental boats daily. 

   - Report any issues with rental boats or fueling equipment to the appropriate staff for repair and maintenance. 

4. Dock Operations:

   - Assist with boat docking and undocking, helping customers secure their vessels safely.

   - Manage boat traffic, ensuring efficient use of available dock spaces.

   - Maintain cleanliness and organization of the docks and surrounding areas.

5. Fueling Operations:

   - Assist customers with fueling their vessels at the gas pumps on the docks.

   - Handle fueling equipment and safely pump gas into customer boats.

   - Maintain a record of fuel dispensed and process payments accurately.

6. Cash Handling:

   - Process rental payments accurately and handle cash transactions securely.

   - Maintain records of fuel sales and ensure all paperwork is completed correctly.

Qualifications:

- Excellent interpersonal and customer service skills.

- Basic knowledge of boating safety and experience with boats is a plus.

- Ability to work in a fast-paced, outdoor environment.

- Strong communication and problem-solving skills.

- Dependable and punctual.

- Must be at least 16 years old.

Work Schedule:

- This is a seasonal position for the summer months, with hours that will include weekends and holidays. Part-time and full-time positions may be available.

How to Apply:

If you are enthusiastic about boating and providing exceptional customer service, we encourage you to apply for the Dock Attendant position at Bridgewater Marina. Please apply online.

Apply Now

Bridgewater Marina Inc. is an equal-opportunity employer and welcomes applicants from all backgrounds to join our team. We look forward to having you be a part of our marina community and help create lasting memories for our customers this summer.

Boat Parts and Service

Welcome to Bridgwater Marina's service department, where we specialize in servicing Starcraft, and Mastercraft boats as well as Yamaha, Volvo Penta and Ilmor engines. Our skilled team is dedicated to providing efficient and reliable maintenance, ensuring your watercraft receives the care it deserves. Experience hassle-free marine servicing with us – your trusted partner for keeping your vessels in top-notch condition.

SERVICE INQUIRY FORM

Please fill out our Service Inquiry Form to request service for your boat.

Employment

Welcome to Bridgewater Marina – where passion meets profession! As a premier boat rental company and marina, we pride ourselves on offering unforgettable experiences for our customers. From May to September our operation is in full swing and we are on the lookout for dedicated and passionate individuals to join our team.

 

At Bridgewater Marina, we value exceptional customer service and seek team members who are ready to contribute to unforgettable moments on the water. While our operations run throughout the year, we especially need your enthusiasm during the peak season.

 

Given the nature of our business, weekend and holiday availability is essential. However, in return for your dedication, we offer a rewarding work experience, a supportive team atmosphere, and the chance to be part of a company that values both its customers and employees. If you're ready to set sail with Bridgewater Marina, explore our job opportunities now and be part of creating lasting memories.

 

Dock Attendant

Store Associate

 

 

Bridgewater Marina Inc. is an equal-opportunity employer and welcomes applicants from all backgrounds to join our team. We look forward to having you be a part of our marina community and help create lasting memories for our customers this summer.

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