Job Title: Dock Attendant
Location: Bridgewater Marina, 16410 Booker T Washington Hwy, Moneta, VA 24121
Position Type: Seasonal (Summer)
Bridgewater Marina is a renowned marina located on beautiful Smith Mountain Lake. We offer a wide range of boating services, including boat rentals, docking facilities, and exceptional customer service to water enthusiasts. We are currently seeking enthusiastic and reliable Dock Attendants to join our team and help us provide a memorable experience for our customers.
As a Dock Attendant at Bridgewater Marina, you will play a crucial role in ensuring the smooth operation of our marina during the busy summer season. You will be responsible for assisting customers with boat rentals, assisting with fueling operations, ensuring the safety of vessels and guests, and providing exceptional service to all marina visitors.
1. Customer Service:
- Greet and assist customers with boat rentals and return procedures.
- Provide information about boat options, safety guidelines, and local attractions.
- Address customer inquiries and concerns in a friendly and professional manner.
2. Boat Safety:
- Inspect and prepare rental boats for customers, ensuring they are in proper working condition and adequately equipped.
- Instruct customers on safety procedures and ensure they are familiar with life-saving equipment.
- Monitor dock activity to maintain safety and compliance with marina rules.
3. Maintenance and Repairs:
- Perform basic maintenance and cleaning tasks to the docks.
- Perform basic maintenance and clean rental boats daily.
- Report any issues with rental boats or fueling equipment to the appropriate staff for repair and maintenance.
4. Dock Operations:
- Assist with boat docking and undocking, helping customers secure their vessels safely.
- Manage boat traffic, ensuring efficient use of available dock spaces.
- Maintain cleanliness and organization of the docks and surrounding areas.
5. Fueling Operations:
- Assist customers with fueling their vessels at the gas pumps on the docks.
- Handle fueling equipment and safely pump gas into customer boats.
- Maintain a record of fuel dispensed and process payments accurately.
6. Cash Handling:
- Process rental payments accurately and handle cash transactions securely.
- Maintain records of fuel sales and ensure all paperwork is completed correctly.
- Excellent interpersonal and customer service skills.
- Basic knowledge of boating safety and experience with boats is a plus.
- Ability to work in a fast-paced, outdoor environment.
- Strong communication and problem-solving skills.
- Dependable and punctual.
- Must be at least 16 years old.
- This is a seasonal position for the summer months, with hours that will include weekends and holidays. Part-time and full-time positions may be available.
How to Apply:
If you are enthusiastic about boating and providing exceptional customer service, we encourage you to apply for the Dock Attendant position at Bridgewater Marina. Please apply online.
Bridgewater Marina Inc. is an equal-opportunity employer and welcomes applicants from all backgrounds to join our team. We look forward to having you be a part of our marina community and help create lasting memories for our customers this summer.